Warranty Policy

WARRANTY POLICY

At Verra Jewels, we are committed to ensuring the quality and longevity of our products. Here’s our comprehensive warranty policy:

6-Month Warranty

Verra Jewels provides a 6-month warranty for all our products. This warranty covers any damage or fading of the polish, ensuring your jewellery stays beautiful.

Warranty Claim Process

  1. Contact Us:
    For any warranty-related issues, please contact us at +91 8850607740 or email us at info.verrajewels@gmail.com.
  2. Product Pickup:
    Our delivery partner will pick up your product. Please allow us 7-10 days to process the repair or repolish and dispatch the item back to you.

Post-Warranty Services

If you wish to repolish or repair the product after the 6-month warranty period, these services will be chargeable. Contact us for a quote and further assistance.

Exclusions from Warranty

  • Damage or breakage due to wear and tear.
  • Third-party resizing or alterations.
  • Customized orders and luxury handcrafted sets are not covered under the warranty.

Care Tips

To maintain the beauty of your Verra Jewels, avoid exposure to harsh chemicals and store them in a safe, dry place. Regular cleaning with a soft cloth will keep your jewellery looking its best.

For any further assistance or questions, please reach out to our customer support team.